A key challenge for organizations in today’s world is to succeed in balancing two parallel, competing imperatives:
Maintain current business operations such as profitability, service quality, customer relationships, brand loyalty, productivity, market confidence etc. What we term “business as usual’.
To transform business operations in ordert o survive and compete in the future-looking forward to survive and deciding how business change can be introduced to best effect for the organization.
At the end of this course, the participant will: