Cancellation Policy

Confidentiality

1. No Show without prior notification attract no refund.
2. Cancellation received less than one one week before commencement of the programme attracts 50%  surcharge of total course fees (client may be given an option of sending an alternative participant).
3. Cancellation received less than one month before commencement of the programme attracts 25% surcharge of total course fees (client may be given an option of sending an alternative participant).
4. Cancellation received one month or before commencement of the programme attracts a 10% administration fee.
5. DexNova Consulting reserves the right to cancel a course due to low enrolment or circumstances beyond our control. Every effort will however be made to reschedule a cancelled class or transfer enrolments to a later date.

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