Cancellation Policy

  • No Show without prior notification attract no refund.
  • Cancellation received less than one one week before commencement of the programme attracts 50% surcharge of total course fees (client may be given an option of sending an alternative participant).
  • Cancellation received less than one month before commencement of the programme attracts 25% surcharge of total course fees (client may be given an option of sending an alternative participant).
  • Cancellation received one month or before commencement of the programme attracts a 10% administration fee.
  • DexNova Consulting reserves the right to cancel a course due to low enrolment or circumstances beyond our control. Every effort will however be made to reschedule a cancelled class or transfer enrolments to a later date.

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